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Answered

How can I see PR on Map?

  • March 8, 2025
  • 7 replies
  • 365 views
T
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I see on a friends smartphone my PR’s displayed on the map and the location were they were achieved. 

I cannot see it on my own smartphone. 

How do I turn this setting on? 

 

 

Best answer by Lola

Hello ​@Trip555 - in order for the activity map to show segment achievement badges on it, you would need to have a PR obtained on that activity. If that is the case and you are still not seeing the PR on the map, we suggest to update the app to the latest version.

 

Finally, if the issue persists, please submit a support ticket and a Support Analyst will get in touch to troubleshoot with you.
 

7 replies

Jana_S
Superuser
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  • Jana_S
  • Superuser
  • March 10, 2025

Hi ​@Trip555, I checked and it seems I have this in my Strava app too, I didn't specifically enable anything. I’m using Strava on my iPhone - I just need to open any activity where I had a top 3 effort on any segment.

Is your Strava app updated? If it is - on what phone / operating system is it (iOS / Android)? Someone with the same setup can hopefully check that for you. 

T
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  • Trip555
  • Author
  • Hub Rookie
  • March 16, 2025

I have it on Iphone and Android, I have reinstalled the app, but no changes whatsoeveer. 

Jana_S
Superuser
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  • Jana_S
  • Superuser
  • March 16, 2025

Just to double check - are you a subscriber? These are PRs for segments, which is a subscription feature, not in the free version, so maybe it's it..?

D
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  • DMG
  • Hub Starter
  • March 19, 2025

It is available on non subscribers too. No idea why it appeared.

D
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  • DMG
  • Hub Starter
  • March 19, 2025

Literally, turn the phone off and on again. That’s what my mate did and it worked!

 

Jana_S
Superuser
Forum|alt.badge.img+29
  • Jana_S
  • Superuser
  • March 19, 2025

Ok that's weird - and I’m out of ideas! Hopefully someone else will chime in and figure this out...

Lola
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  • Lola
  • Strava Alumni
  • Answer
  • March 27, 2025

Hello ​@Trip555 - in order for the activity map to show segment achievement badges on it, you would need to have a PR obtained on that activity. If that is the case and you are still not seeing the PR on the map, we suggest to update the app to the latest version.

 

Finally, if the issue persists, please submit a support ticket and a Support Analyst will get in touch to troubleshoot with you.
 

Lola (She/her) | STRAVA | Community Hub Team
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