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How do I remove United Kingdom from my profile location?

  • September 6, 2024
  • 2 replies
  • 300 views

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I wish to have my profile location set as Edinburgh, Scotland, however regardless of what I do in edit profile (app or website) United Kingdom is always added to the end of my location. Any suggestions on how I resolve?

Best answer by Jane

Hello,

Thanks for your post.

We suggest removing your location completely using the mobile app. To change or remove your location on the mobile application, navigate to the 'You' tab on the bottom right, then tap 'Profile' on the top right, then 'Edit Profile.' 
 
Once this is done, please follow the directions below using the website: 
 
1. Log into your Strava account at www.strava.com
2. Locate your name at the top right corner of the page and hover your cursor over it to reveal the drop down menu
3. Select "Settings"
4. Scroll down and you will see the option to edit your location
 
If you still have issues after doing the above, please let me know. 

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2 replies

Jane
Community Manager
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  • Community Manager
  • 3479 replies
  • Answer
  • September 6, 2024

Hello,

Thanks for your post.

We suggest removing your location completely using the mobile app. To change or remove your location on the mobile application, navigate to the 'You' tab on the bottom right, then tap 'Profile' on the top right, then 'Edit Profile.' 
 
Once this is done, please follow the directions below using the website: 
 
1. Log into your Strava account at www.strava.com
2. Locate your name at the top right corner of the page and hover your cursor over it to reveal the drop down menu
3. Select "Settings"
4. Scroll down and you will see the option to edit your location
 
If you still have issues after doing the above, please let me know. 


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  • Author
  • Hub Rookie
  • 1 reply
  • September 27, 2024

Hi Jane,

Thanks for this, unfortunately every time I delete United Kingdom it reappears when I hit save. I have tried everything....any ideas?

Best

Scott

 


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