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Just want to check if anyone know how long it takes for strava to reply to a support ticket? its been 2 days now and not sure if my ticket is still open and if i followed the right steps. 

I haven't submitted one in the last month or so, but I feel like it is generally taking 4-5 days. It could be a little more or less depending on the current demand.  If you go back to the page where you submitted the support request, you can click on your profile in the top right and select "my activities", it will show your history of activities and their current status.  


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