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I have just lost a run during the run - started but not saved or deleted, can you recover it

  • May 3, 2024
  • 1 reply
  • 144 views

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Best answer by Scout

Hey @marcusmuk
Thanks for your post. This inquiry will need to be handled by our Support team. The Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require account access. I see that you have an open support ticket; #2895189. Our team will get back to you as quickly as possible. Thanks for your patience.

1 reply

Scout
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  • Strava Alumni
  • Answer
  • May 6, 2024

Hey @marcusmuk
Thanks for your post. This inquiry will need to be handled by our Support team. The Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require account access. I see that you have an open support ticket; #2895189. Our team will get back to you as quickly as possible. Thanks for your patience.