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I've been credited with a route that I didn't do!

  • September 17, 2022
  • 2 replies
  • 4 views

BishopRoader
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I was looking for a hill segment that I wanted to try for the first time, and when I found it discovered that I was already recorded in Strava as having done it.  I looked at the route that I had supposedly done (on 22/05/2022) and it's one that I have never completed.  It does start and end a couple of miles from where I live, and there are some parts that I have done as recently as yesterday(!), but there are others which I don't know at all.  It feels very odd. 
Has this happened to anyone else?

Best answer by Jane

Hi BishopRoader,

Thanks for posting about this, Please submit a support ticket and we’ll be happy to investigate further.

2 replies

Jane
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  • Strava Alumni
  • 3522 replies
  • Answer
  • September 19, 2022

Hi BishopRoader,

Thanks for posting about this, Please submit a support ticket and we’ll be happy to investigate further.


BishopRoader
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  • Author
  • Hub Rookie
  • 1 reply
  • September 20, 2022

Thanks Jane, I just have.