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Question

[KNOWN ISSUE] "Correct Distance" Function No Longer Working?

  • June 20, 2025
  • 10 replies
  • 517 views

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Pretty much what the title says - a few days ago I noticed that using the “Correct Distance” function on the desktop app has stopped making any changes to my recorded runs. Previously when I used it I’d usually add about an average of like a fifth of a mile or so to every run (and shave off like 15 seconds in average pace lol), and I’m certain my Apple Watch hasn’t magically improved its GPS capabilities in the last few days to the point where every run is now somehow flawlessly recorded. 

This is of course the most first world of first world problems, but just curious as to whether anyone else has experienced this, or if Strava has changed the functionality so that it would result in this happening. 

10 replies

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  • Hub Rookie
  • 12 replies
  • June 20, 2025

I just tried it on a trail run today, which recorded 21.68km on my watch, and Strava changed it to 21.61km, so it seems to be working?


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  • Hub Starter
  • 1 reply
  • June 24, 2025

Not working correctly for me - it has always worked in the past, but my last two runs were way off, and correct distance function didn’t work. I have my app set for exact location - nothing was changed. Bummer


Jana_S
Superuser
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  • Superuser
  • 1651 replies
  • June 25, 2025

I haven’t had any really bad gps run lately so I can't test this properly myself, anyway I’ve tried to trigger the Correct Distance feature on a regular run, and the distance didn't change at all. It's a ~12k run on a kind of route that would usually show some slight difference if recalculated, so I’d say the feature indeed stopped working…

I’ve asked the moderators to have a look and to bring this up with the engineers, hopefully we'll get some feedback soon. This is a super useful feature, it definitely needs to get fixed!


Bryant
Community Manager
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  • Community Manager
  • 938 replies
  • June 25, 2025

Hello Everyone,

Thank you for bringing this to our attention.
I’ll relay your reports to my team for further investigation.
Once I receive an update, I’ll be sure to return to confirm whether this is a known issue or not.

Again, thank you all for your patience & cooperation.
 


Bryant
Community Manager
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  • Community Manager
  • 938 replies
  • June 26, 2025

Hello Everyone,

I can confirm this is a known issue.
Once I get word of a workaround or resolution I’ll be sure to return to this thread.


Jana_S
Superuser
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  • Superuser
  • 1651 replies
  • June 29, 2025

Update - it seems to have worked with my today's run (22.42 changed to 22.57)


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  • Hub Starter
  • 1 reply
  • June 30, 2025

Update - tried today.  It didn’t record ½ of my walk and allows selection to correct but then nothing and doesn’t allow any update to the distance. Only thing that changes is drop down selection changes to “Revert Distance” 


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  • Hub Starter
  • 1 reply
  • June 30, 2025

"Correct distance" isn't working correctly for me either


anchskier
Superuser
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  • Superuser
  • 760 replies
  • June 30, 2025

@KCJohnson5 - I would be more concerned with why it missed half of your walk in the first place.  What are you using the record the activity?  Do you have it set to auto-pause where it might not be re-starting or thinking you are still “paused” because you aren’t moving fast enough?  Could the device be in a bag or pocket where it isn’t receiving a good signal?  


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  • Hub Starter
  • 1 reply
  • July 14, 2025

@Bryant is there any update on this issue. Its been few weeks since your comment on any RCA on this.