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Ever since the update a few weeks ago with the new fonts and stuff, when I try to look at the map it just flashes randomly making it very difficult to zoom in or move around or see anything. This only happens in the Maps page, not the Record page. I never had an issue before this.

 

UPDATE FROM STRAVA: Thanks for posting about this and sorry for the trouble. Our Team is aware of these issues and is currently investigating. We don’t currently have an estimated time of resolution and we ask for your patience while we look into this.

Two months of this and still not a word of a fix. And why is the thread marked as "solved"?

Definitely not solved.

Hello, writting from Spain, two months with this issue on my android phone, OPPO A54S. I’ve tried reinstall the app and do not work. I have no problem on a old BQ android tablet that I have. So I think is not a problem of account or android, it’s a problem of the mobile phone, perhaps the letter size or the resolution, I don’t know…

But the problem is still there and please helps us to fix it and do it quickly because we are waiting so much.

Thanks

The map showing my run is zoomed out so much when I tap on it (on my android phone) that it shows the whole of the south of England rather than the streets I ran. For walks it seems fine. Is this a known issue that is being looked at as it's really frustrating? I can only get a zoom in by manually pinching the map or my selecting a segment to look at. I haven't checked to see if its the same on my laptop. Thanks 

This problem happens with some mobile phone models. I never had it with my old Samsung J7. It did happen when I switched to the Samsung A10s. 😕

Hi, It's not exactly the same issue but is related to zoom and is happening since recently, when you introduced this new "navigation mode” view for recording an activity. Before this we could zoom the map for the desired level and the "re-center” button would just re-center the map - position the map with our location in the center without zooming in. Now the re-center function also zooms in (very much).

So now, if you want to use your phone just from time to time, when you need to get some directions, and the rest of the time to leave it with the display turned off you have only two options: 

  1. to use the "center/re-center” function that would show your location on the center of the map but is not useful for getting directions because is so zoomed in that you can not understand where you are. And this function is more useless considering that you also have a bug and the “follow a route” is not functioning (also since this “so loved” update);
  2. to zoom at a desired level but when turning on the screen the map will remain where it was when you last turned off the display, so now you must scroll after your location.

So please give us back the option to set our desired level of zoom when recording/navigating.

Thank you!

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