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Ever since the update a few weeks ago with the new fonts and stuff, when I try to look at the map it just flashes randomly making it very difficult to zoom in or move around or see anything. This only happens in the Maps page, not the Record page. I never had an issue before this.

 

UPDATE FROM STRAVA: Thanks for posting about this and sorry for the trouble. Our Team is aware of these issues and is currently investigating. We don’t currently have an estimated time of resolution and we ask for your patience while we look into this.

Two months of this and still not a word of a fix. And why is the thread marked as "solved"?


Definitely not solved.


Hello, writting from Spain, two months with this issue on my android phone, OPPO A54S. I’ve tried reinstall the app and do not work. I have no problem on a old BQ android tablet that I have. So I think is not a problem of account or android, it’s a problem of the mobile phone, perhaps the letter size or the resolution, I don’t know…

But the problem is still there and please helps us to fix it and do it quickly because we are waiting so much.

Thanks


The map showing my run is zoomed out so much when I tap on it (on my android phone) that it shows the whole of the south of England rather than the streets I ran. For walks it seems fine. Is this a known issue that is being looked at as it's really frustrating? I can only get a zoom in by manually pinching the map or my selecting a segment to look at. I haven't checked to see if its the same on my laptop. Thanks 


This problem happens with some mobile phone models. I never had it with my old Samsung J7. It did happen when I switched to the Samsung A10s. 😕


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