[Known Issue] Weekly streak not updating

Question

I had an active streak of 59 weeks. I have uploaded an activity - but the streak did not change to active (having the flame turn to orange).

In this support article I read that every activity during a week (starting Monday, ending Sunday) should count towards the streak. I can confirm that all of my activities have been 60 seconds or longer. I can also confirm I have done at least one activity every week; see the screenshot attached (from the desktop view)

I am adding an image from a friends account - to show the difference between the active and inactive streak.

Screenshot of my inactive streak

Screenshot of my training calendar (desktop view) to confirm I have not skipped a week

Screenshot from a friends app that shows an active streak

Marya · Accepted Answer

Hi ​@IlseB, thanks for flagging this. Our team is aware of an issue regarding streaks and are looking into it. Once more updates are available, they’ll be shared here. Thank you!

IlseB · Answer

Thank you. In case it's relevant for the dev team - I wanted to add that the streak count seems to be working. It was set to 0 yesterday but today I completed an acitivity and it updated to 60. The flame hasn't turned back to orange though.

Thanks for investigating and looking forward to the update.

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