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I had an active streak of 59 weeks. I have uploaded an activity - but the streak did not change to active (having the flame turn to orange).

In this support article I read that every activity during a week (starting Monday, ending Sunday) should count towards the streak. I can confirm that all of my activities have been 60 seconds or longer. I can also confirm I have done at least one activity every week; see the screenshot attached (from the desktop view)

I am adding an image from a friends account - to show the difference between the active and inactive streak. 

 Screenshot of my inactive streak

 Screenshot of my training calendar (desktop view) to confirm I have not skipped a week

Screenshot from a friends app that shows an active streak 

 

Hi ​@IlseB, thanks for flagging this. Our team is aware of an issue regarding streaks and are looking into it. Once more updates are available, they’ll be shared here. Thank you!  


Thank you. In case it's relevant for the dev team - I wanted to add that the streak count seems to be working. It was set to 0 yesterday but today I completed an acitivity and it updated to 60. The flame hasn't turned back to orange though.

Thanks for investigating and looking forward to the update.