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live segment issues

  • June 17, 2025
  • 5 replies
  • 120 views

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I can no longer view live segments while running. Anyone else have this issue or know how to fix it? I’m using an iPhone. 

Best answer by Jan_Mantau

I’ve had the free version for years and could always view segments while I was running as long as h as I had them starred. I couldn’t see stats but could see where they started and stopped. 
 

I just logged out and logged back in. Maybe that will help. 

That’s not live segments, just segments shown on the map. Live segments popup during the activity and show your time difference i.e. against your PR or against the KOM.

5 replies

Jan_Mantau
Superuser
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  • Superuser
  • 1758 replies
  • June 19, 2025

Do you still have a Strava subscription?


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  • Author
  • Hub Rookie
  • 2 replies
  • June 19, 2025

I currently have the free subscription preview.  I’ve always used the free version and could see live segments.  Once the preview started they disappeared.  


Jan_Mantau
Superuser
Forum|alt.badge.img+26
  • Superuser
  • 1758 replies
  • June 19, 2025

You couldn’t have had live segments when using the free version, maybe it was a trial subscription period instead. Did the subscription preview start yet? If so could you try logging out and in in the Strava app?


Forum|alt.badge.img+1
  • Author
  • Hub Rookie
  • 2 replies
  • June 19, 2025

I’ve had the free version for years and could always view segments while I was running as long as h as I had them starred. I couldn’t see stats but could see where they started and stopped. 
 

I just logged out and logged back in. Maybe that will help. 


Jan_Mantau
Superuser
Forum|alt.badge.img+26
  • Superuser
  • 1758 replies
  • Answer
  • June 19, 2025

I’ve had the free version for years and could always view segments while I was running as long as h as I had them starred. I couldn’t see stats but could see where they started and stopped. 
 

I just logged out and logged back in. Maybe that will help. 

That’s not live segments, just segments shown on the map. Live segments popup during the activity and show your time difference i.e. against your PR or against the KOM.