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Question

Live Segments won't work

  • July 22, 2025
  • 1 reply
  • 111 views

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I have an iphone 14 pro. When I am recording, my live segments (that are stared) aren’t showing. Yes, they are inclines, yes they are starred etc etc. Prior to pausing and then renewing my membership, they worked. I believe someone online said they temporarily canceled and then started back up their membership and had the same issue. And Strave had to do something on their end to fix but I have created tickets, the first over 2 weeks ago, I get generic responses after several days to a week with solutions that don’t apply or I have already tried. 

1 reply

Jana_S
Superuser
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  • Superuser
  • 1651 replies
  • July 24, 2025

Hi ​@esstrx250r 

Someone with the iOS app has reported a similar problem today, perhaps you could check that thread and compare versions / devices etc to find some pattern..?