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Answered

Local Legend several effort not counted

  • May 24, 2023
  • 7 replies
  • 73 views

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Hello,

On this segment : https://www.strava.com/segments/5202101/local-legend

I did this effort 6 times in the last 90 days and my profile shows that I only completed one effort 😕😕

Any idea why ?

Best answer by Soren

Hi there, I took a look at your account and I'm seeing the 6 efforts counting toward the segment /5202101. You're pretty close to becoming local legend! If you're still not seeing that reflected, let me know and we can look into it further.

7 replies

Soren
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  • Strava Alumni
  • Answer
  • May 30, 2023

Hi there, I took a look at your account and I'm seeing the 6 efforts counting toward the segment /5202101. You're pretty close to becoming local legend! If you're still not seeing that reflected, let me know and we can look into it further.


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  • Hub Starter
  • November 24, 2023

Soren, can you please check this segment to see if my efforts is correct as I went pass this almost everyday? https://www.strava.com/segments/22880027/local-legend

Thanks,


Jan_Mantau
Superuser
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  • Superuser
  • November 24, 2023

@black7987echo You're the local legend there with 60 efforts. Don't you see the same?


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  • Hub Starter
  • November 26, 2023

No, I cannot see it. This was the reason I am asking as I do not believe Strava can count. Please see attached.


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  • Hub Starter
  • November 26, 2023

Can you please check my number on this segment as well? I think it is out of wack.

https://www.strava.com/segments/26972076/


Jan_Mantau
Superuser
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  • Superuser
  • November 26, 2023

Sorry, I faultly assumed you were the local legend but in reality I cannot know this because I don't know your Strava account and only the first place is displayed with a name.


Scout
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  • Strava Alumni
  • December 6, 2023

@black7987echo
Thanks for your post. Please submit a support ticket and our support team will take a look at your account and see what's going on with this.