Hello, I have a discrepancy between the number of uploaded activities and the annual statistics in My Stats on my account. I have uploaded 93 activities in 2024, but in My Stats I have only 83 activities for 2024. When I add up all the activities in My Activities in Training folder, the total is correct - 93 activities. Where could the problem be? My account is 39535432. Thank you. David Lukes
Question
Mismatch of activities between reality and annual statistics
+2
+26- Community Manager
Hey @DavidL,
To recalculate your profile statistics please access your account on the Strava website using a computer. On your profile page, scroll down to My Stats where underneath you will be able to click "Refresh Stats". After clicking 'Refresh Stats' the button may appear greyed out, this means the system is refreshing.
+26- Community Manager
Thank you for confirming you've tried this troubleshooting step.
I have escalated this post to our support team. If you have a similar question please submit a support ticket and we will investigate further.
Login to the community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.