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Answered

Mobile feed display issues depending on screen resolution

  • July 23, 2023
  • 3 replies
  • 17 views

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Most of the information on my mobile feed started not to show since 1 or 2 months. Distance, pace, elevation gain, achievements, description areas dont show on my phone which has full HD resolution but these fields are visible perfectly on my WQHD resolution phone. This problem started to occure after an update 1 or 2 months ago. Before that i had no issue with these fields on FHD display phone. Attached is the 2 different screen shots taken from my 2 different devices. 

 

 

Best answer by Scout

@femea If you are still having this issue, please submit a support ticket and we will investigate further.

3 replies

Jane
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  • Strava Alumni
  • 3522 replies
  • July 26, 2023

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.


Forum|alt.badge.img
  • Hub Starter
  • 1 reply
  • July 30, 2023

same problem on my phone for about one month and i can't find any solution..


Scout
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  • Strava Alumni
  • 1398 replies
  • Answer
  • August 8, 2023

@femea If you are still having this issue, please submit a support ticket and we will investigate further.