I recorded a hike on my Garmin Etrex with an elapsed time of 4:12:51 and moving time of 3:54:26. When it loaded to Strava the elapsed time showed as 4:12:46 which is fine but the moving time came up as 00:00:59 giving a pace of 11s/mile. A new world record! Any ideas why Strava would not pick up the correct stats from Garmin?
Solved
Moving Time Error
Best answer by Jane
Hello @alif18
Thanks for posting about this. We calculate your moving time based on your activity's GPS locations, distance, and speed. A very inaccurate moving time is often the result of erroneous GPS data, or a GPS recording where there are big gaps between the recorded GPS points. I recommend checking your Garmin GPS device to see if there's an option to increase the sampling rate of your GPS. That may help for future recordings.
Full details on how we calculate moving time
I hope that's helpful. If you would like someone from our Support Team to take a look at your activity please submit a support ticket and someone will be happy to troubleshoot with you directly.
+29- Community Manager
- 3479 replies
- Answer
Hello @alif18
Thanks for posting about this. We calculate your moving time based on your activity's GPS locations, distance, and speed. A very inaccurate moving time is often the result of erroneous GPS data, or a GPS recording where there are big gaps between the recorded GPS points. I recommend checking your Garmin GPS device to see if there's an option to increase the sampling rate of your GPS. That may help for future recordings.
Full details on how we calculate moving time
I hope that's helpful. If you would like someone from our Support Team to take a look at your activity please submit a support ticket and someone will be happy to troubleshoot with you directly.
Jane (she/her) | STRAVA | Community Hub Team
1 person likes this
Hi, this happened to me today on the trails - my actual moving time was 4:08 but Strava only recognised 3:20. Would this effect my overall distance? And with what you have suggested above how does that affect battery life? I’m about to do an Ultra that will take about 8-9 hours?
thanks
+1moving time algorithm simply doesn’t fit all gps tracks produced by applications/devices.
Please developers, just add an option to disable it
Anyone reading this, fell free to upvote:
Reply
Most helpful members this week
Login to the community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.