Hey @ts runner,
Can you try to refresh your profile stats then ask you friends to take a look again?
More information on how to perform this step can be found here.
Hi @Bryant ,
I have tried the refreshing method a couple times and it’s not making any difference.
Since posting this question I have found another post discussing the issue. Apparently a lot of users are experiencing the same problem and it seems to be a technical issue that Strava needs to look at. More information in this post:
Looking forward to finding a solution to this issue. Thank you
@Bryant
The first two screen captures are from a follower to show you what he is seeing. The last two screen captures are from my account showing what I can see. What I am seeing are the correct statistics. For reference my actual ‘all time’ runs is 477 with a distance of 4,463KM.
As you can see in the screen captures the statistics for ‘activity’ and ‘best efforts’ are correct, while the statistics for ‘year-to-date’ is missing and the statistics for ‘all time’ is incorrect.
I save almost all my activities as for ‘followers’ only. If I save it for ‘everyone’ the statistics can be seen by my followers.
As mentioned the statistics is only incorrect on the phone app. There’s no issues on the desktop version. Here my followers can see the accurate statistics.
Please also have a look at the other post that I sent you a link for in my first response to you.
Thank you
Did anyone find an answer to this? Im having the same issue
Strava is yet to fix it. Lots of people have had this issue for many months. There’s a couple of other threads on it, mostly users complaining that Strava is not doing anything about it