Skip to main content
Answered

No best effort data showing on run

  • May 15, 2024
  • 4 replies
  • 103 views

Forum|alt.badge.img+2

I’ve done 2 runs tonight and on my second one I cannot see any best effort data at all and it’s isn’t showing on app or website. It was a 3.25km run so presumably long enough to get at least some data. 

I can see the best effort data for everyone else who i ran with and it is showing for my first run of the night but not the second.

segment info and pace info all showing fine, just nothing on best efforts… very strange! Help. 

 

 

Best answer by Scout

Hey @Viczz
Glad all is good now! As @anchskier noted, there was a short delay in achievements posting for activities yesterday and also today. Your achievements should refresh within a few minutes. Our team is looking into this and hope to have it fixed quickly. Thank you for your patience!

4 replies

Forum|alt.badge.img+2
  • Author
  • Hub Rookie
  • May 15, 2024

Update - now resolved 🙂


anchskier
Superuser
Forum|alt.badge.img+28
  • Superuser
  • May 15, 2024

@Viczz - I know there was a delay in their processing of best efforts/pr's yesterday, so that may have been the issue again today.  Glad it got straightened out.


Scout
Forum|alt.badge.img+28
  • Strava Alumni
  • Answer
  • May 15, 2024

Hey @Viczz
Glad all is good now! As @anchskier noted, there was a short delay in achievements posting for activities yesterday and also today. Your achievements should refresh within a few minutes. Our team is looking into this and hope to have it fixed quickly. Thank you for your patience!


  • Hub Starter
  • September 28, 2024

3 days in the row my best efforts do not show? Had to refresh via website but do I need to do this everyday??