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Not happening for some reason my 2024 strava account as gone and im back to my old 2019

  • August 20, 2024
  • 2 replies
  • 20 views

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Best answer by Scout

Hey @T123
Thanks for your post. This inquiry will need to be handled by our Support team. The Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require account access. I see that you have an open support ticket; #3005720. Our team will get back to you as quickly as possible. Thanks for your patience.

2 replies

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  • Author
  • Hub Rookie
  • August 20, 2024
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Scout
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  • Strava Alumni
  • Answer
  • August 20, 2024

Hey @T123
Thanks for your post. This inquiry will need to be handled by our Support team. The Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require account access. I see that you have an open support ticket; #3005720. Our team will get back to you as quickly as possible. Thanks for your patience.