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  • Hi guys it's great to be here. I started walking Sunday . It recorded my whole walk . I wasn't a paid member then . Then the day after it recorded 3min of an 36 min walk , and the same today . It's also not  showing beginning and end , Evan though I have changed in settings. Also today it recorded 3min again . Then on another map the whole walk. Iv paid for the monthly subscription, I'm sure last year it was free and you could record the whole activity. Help please 🥺

Hi @Abundance2024 


Thanks for your post and I'm so sorry to hear of the difficulties recording activities. Typically the kind of issue you're describing is caused by a problem with the GPS signal. We have some troubleshooting tips to help resolve that:


Troubleshooting GPS for Android phones


Troubleshooting GPS for IOS phones


I hope that's helpful.

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