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Question

Notification Loading Delay in Mobile App

  • March 28, 2025
  • 2 replies
  • 68 views

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  • Hub Trailblazer
  • 37 replies

I've noticed a significant change in the mobile app's performance since the latest updates to its layout. Whenever I click on the Notifications button, it takes about 10 seconds for the messages to load, whereas previously, they would load instantly. I'm not sure if this is a bug or something that could be improved, but the delay is quite noticeable and affects the overall user experience.

2 replies

Bryant
Community Manager
Forum|alt.badge.img+26
  • Community Manager
  • 938 replies
  • April 22, 2025

Hey ​@Zax,
Are you still experiencing a delay when selecting the notifications bell?
If so, could you confirm if you’re experiencing this on the web or mobile app (or both)?


Forum|alt.badge.img+16
  • Author
  • Hub Trailblazer
  • 37 replies
  • May 3, 2025

Hi, yes, I just updated to the latest version in mobile app and it took ~8sec to load. No issues with web version.