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Question

one route saved hundreds of times in My Routes

  • June 5, 2025
  • 1 reply
  • 20 views

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My routes now has the same route saved potentially hundreds of times. I got tired of clicking through pages after 11 pages. It is a route titled Afternoon Ride, dated January 16, 2025, but the routes were all created January 17th. They all have different route IDs. Is there a way to do or request a bulk cleanup? I did not save someone’s route on January 17th 100+ times.

1 reply

Jana_S
Superuser
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  • Superuser
  • 1651 replies
  • June 6, 2025

Hi ​@ng1417,

you’d probably need to contact Strava Support, here's how: https://support.strava.com/hc/en-us/articles/216917777-How-Do-I-Contact-Strava-Support

Having said that… the response time is rather long these days (other users have mentioned weeks) because the Support team has been dealing with a backlog of tickets. So it might be faster to just do that manually.