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payment

  • September 30, 2025
  • 1 reply
  • 79 views

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Hey, I'm asking about my payment. I see that my annual subscription for my Visa was canceled. This is €70, but I later confirmed that I'm still a student. This was approved, so a year is €35 with a 50% discount. Now I'm wondering if I'll get the remaining €35 back? Or how does this work exactly?

1 reply

Jana_S
Superuser
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  • Superuser
  • 1701 replies
  • September 30, 2025

Hi ​@rico_boons,

you’ll need to contact Strava Support with this query. This community hub is a discussion forum of Strava users like yourself, we advise each other but we have no access to people's accounts, and can't help with anything subscription-related. 

Here’s how to contact them: