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Answered

Payment refund

  • March 16, 2026
  • 2 replies
  • 31 views

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Hi, I just got automatic payment without my permission and was wondering if I can get a refund, I had subscribed the year before and forgot to unsubscribe and now I've lost a lot of money.

Best answer by Emily_A

Thanks for your message! The Hub has transitioned into a developer-focused space for conversations related to our API and resources for our developer community. 

If you’re looking to request a new feature or suggest an improvement, check out this resource:

Looking for technical support or to request a feature? Here’s how.

This topic has been closed for replies.

2 replies

Jan_Mantau
Superuser
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  • Superuser
  • March 16, 2026

You can request a refund with https://support.strava.com/hc/requests/new


  • Answer
  • March 16, 2026

Thanks for your message! The Hub has transitioned into a developer-focused space for conversations related to our API and resources for our developer community. 

If you’re looking to request a new feature or suggest an improvement, check out this resource:

Looking for technical support or to request a feature? Here’s how.