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Question

Personal Heatmap Data Has Gone?!

  • October 18, 2025
  • 3 replies
  • 32 views

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Hello, just been browsing the Strava map. A lot of my personal heatmap data has disappeared. Rides that were on there have gone, both old and recent. 
I like to use personal heatmap and global heatmap to plan rides and with a lot of my ride data gone this has become a pain! It was a great feature, so I’d like to know how to get all my data back on the personal heatmap map please. 

3 replies

Jana_S
Superuser
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  • Superuser
  • 1651 replies
  • October 18, 2025

Hi ​@Nick8155, do you have an active subscription? The personal heatmap is a subscriber feature - doesn't work on free accounts. 

If you do, it might be a bug - in that case it would be helpful to specify the version of app or web browser where you experience the problem. (It works for me - iOS app, beta 434.0.0)


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  • Author
  • Hub Rookie
  • 4 replies
  • October 18, 2025

Hi, thanks for the reply, yes I do. I just went on my Mac and logged in and personal heatmap is there, just missing a lot of data on the app on my iPhone. 
 

many thanks.


Forum|alt.badge.img+1
  • Author
  • Hub Rookie
  • 4 replies
  • October 18, 2025

My app version is iPhone v433.0.0 (r50213)