As an international traveler was one of the coolest features. On the webI no longer can zoom out very far. No longer see workout aggregates. Basically difficult/impossible to find my own workouts. Hopefully this is a known bug or bad release and gets fixed.
Answered
Personal heatmaps seems broken
+4Best answer by Scout
Update from our support team: We are currently investigating the zoom level difference you are reporting.
At this time, the personal heatmap no longer displays a numerical representation of workouts in an area. We do appreciate this feedback and it has been passed along to the product team for review.
+29Hello @flipkin
There is an known issue we are currently looking into. I'm going to escalate this post to our Support Team as they may want to collect some additional information from you. Thanks for your patience and apologies for the inconvenience.
+28Update from our support team: We are currently investigating the zoom level difference you are reporting.
At this time, the personal heatmap no longer displays a numerical representation of workouts in an area. We do appreciate this feedback and it has been passed along to the product team for review.
+4I very much agree. numerical representation of workouts and being able to show summary data when zooming out was and still is my favorite strava feature. The additions of being able to create a new route from the map and see the overall global head map are nice additions. But the loss of the numerical representation is a bigger loss than the additions. I hope you can fix this for everyone.
The numerical representation is a super cool feature that makes subscribing worthwhile. Please bring it back.
+3I would like the old heat map back. The heat map is my preferred premium feature. It’s is broken now. I like the numerical representation and the option to select the year. Let’s me find new places/routes to go and old ones to revisit.
+3The loss of the numerical cumulative representation was by far the best feature of the heat map. Now when you zoom out you can barely see the various places that one has exercised. I agree with other’s comments that this is the best reason to pay the subscription. Without it I might revert back to the free version.
+28👋 All!
Thank you for your posts. We appreciate you taking the time to provide your feedback. We will continue to pass along your thoughts to our development team for review.
+3Just adding my name to the list of users who prefer the "clusters" on the heat map. It was very satisfying to "zoom out" and see locations around the world where activities were performed.
+3Thank you for being a conduit to the Development Team. How might we find if returning the clusters is part of their solution? Knowing the plan would ease much of the frustration - and allow for more informed decisions on the users end. Many thanks!
+3Strava is currently advertising the super improvements to the heat map and within it stating that all our favourite features are still included. This is NOT TRUE! Is this not false advertising? My favourite feature - the cluster feature - is no longer available. You noted this back in February and communicated that this has been passed on. As this has not been remedied I now read this as being fobbed off.
+4This is incredible! Thank you so much! My favorite feature of Strava is now back! I like the fact you can now toggle the clusters on & off from the personal heat map settings. It is a bit silly but I find looking at all the places I've run so crazy inspirational! 🙂 
+1Hello,
I have been experiencing some similar issues these last few days, whenever I zoom out just a little, the map goes all white which makes it impossible to visualise activities on the world map. A real shame since that was a really cool feature.
Anyone else has the same problem ?
I tried reinstalling the app but doesn't change anything.
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