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Answered

PR for 5k not updating.

  • June 3, 2024
  • 1 reply
  • 11 views

Abax1969
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I've set a new PR for 5k several times now but it never updates.

 

However, 1/2 marathon PR updated on the 1st.

Best answer by Scout

Hey @Abax1969
Thanks for your post.  Unfortunately, we are currently unable to support these types of requests through our Community Hub. I'm going to send this over to our Support team who will be able to take a look at your account and help you out.


If you have a similar question please submit a support ticket and we will investigate further.

1 reply

Scout
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  • Strava Alumni
  • Answer
  • June 4, 2024

Hey @Abax1969
Thanks for your post.  Unfortunately, we are currently unable to support these types of requests through our Community Hub. I'm going to send this over to our Support team who will be able to take a look at your account and help you out.


If you have a similar question please submit a support ticket and we will investigate further.