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Answered

Progress not Updating

  • March 8, 2024
  • 4 replies
  • 323 views

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 My Progress page is not updating. I have tried logging out, restarting my phone, uninstalling the app and nothing is fixing this issue. Applied latest update yesterday. Any ideas on if this is a known issue in latest update?

Best answer by Scout

Hey @HarrisonMorris & @Sosojojo
Thanks for your posts and Sorry for the trouble. It sounds like this issue is related to a bug we were previously experiencing and recently resolved. If you are still seeing this please submit a support ticket and we will investigate further. Thanks for your patience!

4 replies

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  • Hub Starter
  • March 8, 2024

Same! I think you are not the only one with that problem... haven't found any updates yet..


Scout
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  • Strava Alumni
  • Answer
  • March 11, 2024

Hey @HarrisonMorris & @Sosojojo
Thanks for your posts and Sorry for the trouble. It sounds like this issue is related to a bug we were previously experiencing and recently resolved. If you are still seeing this please submit a support ticket and we will investigate further. Thanks for your patience!


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  • Hub Starter
  • May 12, 2024

You wanna post the solution?


Scout
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  • Strava Alumni
  • September 3, 2024

👋 Hey All, 

Quick update; Our team has identified the issue and informed us that the fix will go out later today. I will post a follow up once this has been done or if there are any issues.

Thank you for your patience!