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Random segment announcement when not using app

  • April 15, 2023
  • 1 reply
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Fieldpoppy
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Hi — I have a v weird glitch happening. I have segment audio notifications on so when I’m running I get the notice of half Km / times. That works fine. But after I have finished running, hours later, when the app is actually closed, I get random announcements of completing half a Km and a random time. Loudly on my phone.  I am not moving, I properly finished and uploaded my previous workout and the app is closed. Last night ut did it 9 hours after my run while I was in a play and my phone/ watch were in theatre mode. Any ideas?

Best answer by Jane

Hello @Fieldpoppy 

Sorry to hear that's happening!  Could you please try a couple of things to see if it resolves the problem?

  1. Sign out of the Strava App and then sign back in
  2. Reboot your phone.

Please give that a try and let us know if that seems to resolve the issue or if it continues to happen.

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Jane
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  • Community Manager
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  • April 17, 2023

Hello @Fieldpoppy 

Sorry to hear that's happening!  Could you please try a couple of things to see if it resolves the problem?

  1. Sign out of the Strava App and then sign back in
  2. Reboot your phone.

Please give that a try and let us know if that seems to resolve the issue or if it continues to happen.


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