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request for refund

  • August 14, 2025
  • 1 reply
  • 51 views

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can i request a refund for a mistaken subscription charge on my account. I accidentally subscribed to a one-year plan, and the payment was auto-deducted without my notice. Unfortunately,

Best answer by Jana_S

Hi ​@alanaird1965,

 you’ll need to reach out to Strava Support to get your refund processed. This community hub is a discussion forum of Strava users like yourself, we don't have access to people's accounts or similar. 

Here’s more information: 

 

1 reply

Jana_S
Superuser
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  • Superuser
  • 1651 replies
  • Answer
  • August 14, 2025

Hi ​@alanaird1965,

 you’ll need to reach out to Strava Support to get your refund processed. This community hub is a discussion forum of Strava users like yourself, we don't have access to people's accounts or similar. 

Here’s more information: