can i request a refund for a mistaken subscription charge on my account. I accidentally subscribed to a one-year plan, and the payment was auto-deducted without my notice. Unfortunately, I used my school allowance for this transaction, and I am currently in urgent need of the funds!!!!
Hi
I’ve accidentally purchase the 1 year subscription in strava, please help me to refund my subscription as soon as possible. Thank you. This is my ref number #752156439
hi
Hi I see we've had the same case, how many days does it take to get your refund? I'm just a student and I need that huge amount for my weekly allowance
I've also accidentally purchase the 1 year subscription in strava, please help me to refund my subscription as soon as possible. That money was supposed to be for buying school supplies for this coming school year. Thank you.
I've also accidentally purchase the 1 year subscription in strava, please help me to refund my subscription as soon as possible. That money was supposed to be for buying school supplies for this coming school year. Thank you.
Please use the link
Dear Strava Support Team,
I am writing to request a refund for a recent charge of ₱1,500 (Philippines) to my account. I was not aware that I had subscribed to a paid plan, as I believed I was only using the free trial version of Strava.
Unfortunately, I did not receive any notification or reminder that my trial was ending or that I would be charged. If I had been informed, I would have canceled the subscription beforehand, as I did not intend to upgrade to the paid plan.
Thank you very much for your assistance.
Dear Strava Support Team,
I am writing to request a refund for a recent charge of ₱1,500 (Philippines) to my account. I was not aware that I had subscribed to a paid plan, as I believed I was only using the free trial version of Strava.
Unfortunately, I did not receive any notification or reminder that my trial was ending or that I would be charged. If I had been informed, I would have canceled the subscription beforehand, as I did not intend to upgrade to the paid plan.
Thank you very much for your assistance.
You need to follow the process mentioned above. This community hub is NOT Strava Support, you’ve posted to a discussion forum, but you need to submit a ticket. Please check the link I posted above.
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