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Hi. My name is Dodd. I’m new to the forum but have been using Strava for about six years. I’ve got a bug on my app that will let me view only about 15 or 20 of my most recently saved routes. I can see that the other routes are there and the app will let me scroll to them for a second but then kicks me back to the latest 15 or so. I’ve contacted support but they were not able to help and closed my ticket. Has anyone else experienced this?  Thanks. 


ps  I can see them all on my laptop, not on app, iPhone. 

Hello @Dodd 


Thanks for posting and apologies for any confusion over this.  What you are experiencing is a known issue.  Our Team is currently investigating the underlying cause and hopes to have this bug resolved soon.


In the meantime, we ask for your patience and the best workaround is to view your routes on the Web. Thanks again.


I am having this problem too, FWIW. Tried to create an event for my club, created a new route... could not see route on the Event. Managed to do it instead via the App where the route appears but still not visible on the desktop version (Chrome, IOS)


Yes, and it would be great if we could see more than 100 of our photos!  I can find specific rides by the pictures i take


This issue from over a year ago still exists with the “improved” route filter/search. That’s a useful feature, but I don’t remember what I named all of them and listing all of them should not be overlooked. I don’t pretend to know the backend that makes it work but it should be a priority for UX. There really needs to be more internal testing to ensure these features don’t ship broken and then our complaints pile up.


Hi, Any further updates on this issue? 

 

I still can only see about 20 routes out of 61 showing in the app. Deleted app on android device and reinstalled but still the same.

 

Surley this can't still be an issue after 1 year of trying to fix?

 

Thanks Mark


Hi, Any further updates on this issue? 

 

I still can only see about 20 routes out of 61 showing in the app. Deleted app on android device and reinstalled but still the same.

 

Surley this can't still be an issue after 1 year of trying to fix?

 

Thanks Mark

I've been having the exact same problem since about January. I had maybe 40 saved routes and can now see only the most recent 15 or so.... If I filter differently, I can see a slightly different recent selection, but never my favorite OG routes. I did uninstall and reinstall the app. There must be a fix for this!


Have the same issue. In the meantime I have been using Ride with GPS (http://www.ridewithgps.com) for routes and other things. I suggest to others that you use it as well for creating and storing routes. Ridiculous that I pay Strava all this money and they can't resolve a glitch that is over 1 year old....


Same issue for the last few days. Can see all my routes on the website, but on app on android only about 20 that go back to July 2024. I can find routes by searching so I know they are still there....but I can't remember all my route names. This is frustrating....can't believe it's a known issue that has been around for donkeys!


Problem still exist, no fix available. 


How is this not fixed yet? Incredibly annoying to not be able to scroll through all my routes on mobile, especially when I want to add a route last minute before a ride… 


As of Android app 417.13 saved routes will now load all routes 20 at a time. You are able to scroll through and view all the ones you have saved. Thank you for finally re-enabling this function. 

@Bryant Please follow up here!
 


Hello ​@Dodd and everyone else - we have just received news that this should be fixed in the next app release so please update your apps to the latest version! Thank you.


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