[Resolved] map screen white out when zooming out.

Hello ​@pwheels 

Thanks for bringing this up and sorry for the trouble! We are aware of this issue and it's been escalated to our Engineering team for investigation. Unfortunately, at this time I am unable to provide an expected resolution time frame. We appreciate your patience in the meantime!

Having the same issue on Galaxy S24+ (SM-S926B/DS)

Strava version 409.9

Same issue here on an s24 fe. Really annoying.

When viewing not only my activity

maps but also those of my friends it looks fine on the activity feed, but if you click on the activity itself then zoom out on the map it looks like this. What is going on? 

This is a very annoying issue & I hope this gets resolved soon with some sort of update. 

I’m experiencing the same issue on my Samsung S24. It seems that Strava is not compatible with this model. I regret that I have no way to switch devices while out on the route.

Same issue here, no update... Paying a premium for nothing it seems.  

I am having the same issue. Very frustrating. Is there any update on timing for a fix?

I have the same problems. Also Samsung Galaxy S24 FE.

Same problems here, very annoying..

Are there any updates yet?

Any update on this? Bug/case number. Accepted as a task on the backlog o resolve / Already in progress / Potential fix release date? 

S24 user, paying subscriber.

After zooming out on my and other maps the areas around the rides are blurred or misty (call it whatever you like). See picture. My girlfriend has the same problem. Can anyone explain my how to correct this?

Also have the same problem, s24 , any update??

​@Kimberly22 your reaction one month ago. Any update at this time? This issue is very annoying. Is this only a s24 problem?

Good evening everyone, I also have a Samsung S24 and I'm experiencing the same issue as you. Attached is a screenshot of my activity map. There have been many new features added to Strava maps, but this white map issue as well as the inability to reorient the map to north are very annoying problems.

Same problem, Samsung s24, premium member

Hi,

Same problem here on a s24. Also have some glitches with orange lines on the map as reported in this other topic 

About this last issue the Duolinguo app had the same issue but it seems to by resolved in the last version of the app https://techissuestoday.com/duolingo-app-ui-glitch-flickering-samsung/ maybe they found a fix for that.

Same problem, s24. (Netherlands)

Please fix and update

I am having this problem as well. S24. Hope it can be resolved quickly....

Same issue here, also S24.  Any updates on this please ​@Kimberly22 ? Very frustrating for planning at the moment

 Update:

There were two different bugs causing similar issues with the map. One of them has been resolved in our new app update - Android version 412. If you update the app and are still having trouble, specifically with Samsung S24 devices (usually when zooming out), Please submit a support request . If you have trouble with our online form, you can send an email to support@strava.zendesk.com.

Thank you for your patience!

This is not solved for me, just updated the app to the latest version (413.10). Is this version supposed to be the patched one ?

​@Kimberly22 i got a message that the problem will be solved by updating the application because one of the bugs is solved. Sorry to tell you but the problem is stil there on my samsung s24 also after deleting and re-installing the strava app.

Im still having the same issue even after the latest update too! ☹️

It is not solved, i got the update and the problem is still there..