I’m trying to edit a new route and most (but not all) actions I try result in: “Error: Sorry, we couldn’t complete that action. Please try plotting the point again. This can occur when routing across large distances, so try plotting more frequent waypoints that are closer together.”
I’m only creating or dragging points a few blocks apart. This also happens when I try to delete a waypoint. The entire route is only 1-2 miles long. Looks like an API error, but status.strava.com says all is operational. Again, this is sporadic, but not a result of 100% of my actions.
edit: every action seems to be trying to calculate the resulting action from a point WAY far away. I’m in Oakland and editing a route in SF, but the calculation point is far to the west beyond both (see attachment). I even started a new route since the initial report, and this started in halfway through. Very frustrating to have basic route creating be this broken.
edit 2: the route had placed a finish point somewhere near Buffalo, NY. I never managed to click here myself. Once I deleted the hidden finish point, I was able to continue editing. What the heck..
The route planner is broken for ride and mtb. It works fine for walk, hike, run and trail run. It seems that it lost some routes for what concerns riding and mtb. It works fine on main roads but does recognize dirt roads.
If it will not be resolved I'll stop paying for strava. Not resolving this issue for such a long time and for so many users is totally unacceptable.