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Answered

[Resolved] Transparent image display issue

  • March 24, 2025
  • 3 replies
  • 4090 views
J
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The transparent image within the Share option is not getting populated properly.

 

I have attached the screenshot indicating how the numbers are getting cropped. I am using Samsung S21 FE. One UI 6.1. Android version 14.

 

Please can I request you to check and fix the issue or suggest me a workaround.

Best answer by Lola

Hello ​@jatinshah and ​@Paulo_Nascimento - we’re happy to share that the issue affecting some Android users, where the transparent activity asset was getting cropped, has now been resolved in the latest app update.Please ensure that your Strava app is updated to the latest version, and the issue should no longer occur. Let us know if you have any questions—we’re happy to help!

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3 replies

P
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The same is happening with me. Have no idea how to solve it... =/

Marya
Community Manager
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  • MaryaCommunity Manager
  • Community Manager
  • April 3, 2025

Hi all, 

Thanks for the posts and flagging this. Our team is aware of this issue and are working on solving it as quickly as possible. Once more updates are available, updates will be shared here. We appreciate your patience!

 

Marya | STRAVA | Community Hub team
Jana_S
Lola
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  • Lola
  • Strava Alumni
  • Answer
  • May 2, 2025

Hello ​@jatinshah and ​@Paulo_Nascimento - we’re happy to share that the issue affecting some Android users, where the transparent activity asset was getting cropped, has now been resolved in the latest app update.Please ensure that your Strava app is updated to the latest version, and the issue should no longer occur. Let us know if you have any questions—we’re happy to help!

Lola (She/her) | STRAVA | Community Hub Team
Jana_S
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