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Answered

Rides not showing in activity

  • August 16, 2024
  • 2 replies
  • 10 views

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I am really disheartened. Starve customer care- please answer my query - Strava ticket #2990699 my 03 rides not showing in activity

Best answer by Scout

Hey @Kamaljitbeesla
Thanks for your post. This inquiry will need to be handled by our Support team. The Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require account access such as subscription questions, activity questions, account settings, etc. I see that you have an open support ticket; #2990651. Our team will get back to you as quickly as possible. Thanks for your patience.

2 replies

Scout
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  • Strava Alumni
  • Answer
  • August 16, 2024

Hey @Kamaljitbeesla
Thanks for your post. This inquiry will need to be handled by our Support team. The Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require account access such as subscription questions, activity questions, account settings, etc. I see that you have an open support ticket; #2990651. Our team will get back to you as quickly as possible. Thanks for your patience.


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By mistake  I have accepted your reply as a solution. Hope the team will still respond. Thanks