Hey @Kamaljitbeesla, 
Thanks for your post. This inquiry will need to be handled by our Support team. The Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require account access such as subscription questions, activity questions, account settings, etc. I see that you have an open support ticket; #2990651. Our team will get back to you as quickly as possible. Thanks for your patience.

By mistake  I have accepted your reply as a solution. Hope the team will still respond. Thanks