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Answered

Saved routes not saving on laptop

  • March 2, 2024
  • 2 replies
  • 8 views

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Hi. I am able to save routes posted via Facebook onto my mobile app & dashboard saved routes but unable to get them onto my laptop dashboard. Wahoo is only syncing saved routes on the mobile app. I have taken off & reinstalled Strava app but no success

Best answer by Scout

Hey @Ger01
Our support team has reached out via email; they will need additional information to further investigate. Please respond to that support email (#2836507) or submit a new support ticket for further assistance.

2 replies

Jane
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  • Strava Alumni
  • March 5, 2024

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.


Scout
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  • Strava Alumni
  • Answer
  • March 27, 2024

Hey @Ger01
Our support team has reached out via email; they will need additional information to further investigate. Please respond to that support email (#2836507) or submit a new support ticket for further assistance.