Up until recently, when I shared a run, the image with stats would retain its aspect ratio. This seems to be no longer the case (in the last week).
For example, here is my latest run, ready to share;
However, when I post or even save the image, it is cropped to the portrait aspect ratio.
This has only happened recently, as I have been sharing in the same way every time. Can anyone shed any light on this?
Best answer by Bryant
Hello Everyone,
I've just received an update regarding the new sharing feature and the user feedback we've been collecting on it. I wanted to be as transparent as possible with you all.
Unfortunately, at this time, there are no immediate plans to change the current functionality.
The team is aware of the feedback and the specific points raised, particularly the involuntary triggering of the sharing screen. I understand this isn't the update you were hoping for, and I want to acknowledge the frustration you've expressed.
I assure you that the feedback provided in this thread and others are being reviewed. The team takes all of this input seriously, even when a change isn't made right away.
We'll continue to monitor the situation and your feedback. I appreciate your passion for the product and for taking the time to share your thoughts. It truly helps us understand your needs.
Thank you for your patience.
+29To keep the conversation going…
I wanted to share some photos with Strava stats from my latest “scenic route” run in our local group - but ouch, the outcome is… terrible, sorry.
The only usable way is to save the transparent overlay and apply it to a photo manually outside of Strava, but it's quite cumbersome and definitely not trivial for a regular user - that's the 1st pic.
The 2nd pic is a version of the same photo downloaded with embedded stats from Strava: dark, edges smudged, all the vibrant colours gone.
I don't want to be the pain in the proverbial but seriously, why is the 2nd way even in the app? Who is the target group that might actually like this? What's the purpose of that? I can't believe that it really works as intended.
My example is probably pretty much the most typical use there is - 4:3 format photo, nothing special that would possibly require some nonstandard treatment. Still, without manual effort and editing, I can't share my activity in a visually appealing way, and it's a huge step back from the options we used to have before this new way was introduced.
To keep the conversation going…
I wanted to share some photos with Strava stats from my latest “scenic route” run in our local group - but ouch, the outcome is… terrible, sorry.
The only usable way is to save the transparent overlay and apply it to a photo manually outside of Strava, but it's quite cumbersome and definitely not trivial for a regular user - that's the 1st pic.
The 2nd pic is a version of the same photo downloaded with embedded stats from Strava: dark, edges smudged, all the vibrant colours gone.
I don't want to be the pain in the proverbial but seriously, why is the 2nd way even in the app? Who is the target group that might actually like this? What's the purpose of that? I can't believe that it really works as intended.
My example is probably pretty much the most typical use there is - 4:3 format photo, nothing special that would possibly require some nonstandard treatment. Still, without manual effort and editing, I can't share my activity in a visually appealing way, and it's a huge step back from the options we used to have before this new way was introduced.
I share your frustration. I'm tired of waiting for Strava to solve this issue. So, although I still record my time in Strava, started to share photo thru Garmin app.
This feels like a real lack of respect for Strava’s users. A core feature taken from us months ago for literally no reason, and still hasn’t been restored. It’s disappointing to see loyal subscribers left without a function we relied on. Unless this is addressed soon, I strongly encourage others to reconsider their subscriptions until Strava brings it back.
This topic should not be SOLVED.
I just tried to share an activity, only to discover this cropping issue.
Also, there is a gray/blurry/cloudy artefact on the image. It does not appear on the original, nor when it’s displayed in the activity. But when sharing, the cropping seems to alter the picture to a point where it’s not usable.
Please fix it or revert to the previous change, at least while you are looking for a fix to implement.
This topic should not be SOLVED.
I just tried to share an activity, only to discover this cropping issue.
Also, there is a gray/blurry/cloudy artefact on the image. It does not appear on the original, nor when it’s displayed in the activity. But when sharing, the cropping seems to alter the picture to a point where it’s not usable.
Please fix it or revert to the previous change, at least while you are looking for a fix to implement.
They “solved” the problem by telling us they do not care about us, their users, and that if we don’t like what they do then we can pound sand.
The dumbest update. I’ve reverted to using my Garmin watch's original stats on Garmin Connect for sharing cards. Whilst that’s not great either, at least it’s not as stupid as a portrait mode sharing. Portrait mode sharing snips off the bottom part of the image as a preview in WhatsApp.
A removed functionality because someone thought it was a good idea to add portrait mode, but removed the original ways of how everyone liked sharing their stats.
+6Intentional downgrade.. I’m not surprised anymore 😅
Strava just should role back to the old way and that could be easily done. Just because many youngsters prefer Portrait the Qualität should not be japardized. Bad move Strava!
+1Yes, its pathetic, why on earth did they change it? another reason im no renewing this year, paid member for over 7 years, the other reason are not adding parkrun as an activity or tag, and the non existent customer support.
Funny, back in 2017 I downloaded STRAVA only because of those slick and cool images everybody shared on Facebook back than. Than damn sexy STRAVA logo combined with the sleek stats. Damn. Feels so nice. Even purchased Premium few weeks later.
But for a year or so I cancelled my Premium subscription and later stopped using Strava completly.
Yes. I’m was using and paying(!) Strava because of the OLD STYLE pictures.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
