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Answered

Shoe brand not included in the gear list

  • August 5, 2023
  • 3 replies
  • 102 views

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Hi, could you please include a barefoot shoe brand in the list.  The website link for the shoe is below.

https://andune.in/collections/men?sort_by=best-selling&filter.v.availability=1&filter.v.price.gte=&filter.v.price.lte=

 Thank you.

Best answer by Scout

Hi @SunilSuresh

Thanks for bringing this up. We can look in to adding your desired shoe brand for you if you submit a support ticket. It is helpful if you include a link to their official website in your support ticket so we can verify their legitimacy. Thank you!

3 replies

Scout
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  • Strava Alumni
  • 1398 replies
  • Answer
  • August 8, 2023

Hi @SunilSuresh

Thanks for bringing this up. We can look in to adding your desired shoe brand for you if you submit a support ticket. It is helpful if you include a link to their official website in your support ticket so we can verify their legitimacy. Thank you!


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  • Author
  • Hub Rookie
  • 1 reply
  • August 10, 2023

Hi, I did try this method and i am pasting the reply i have received.

Unfortunately at this time, there is no way to add your shoe or bike model if it is not already listed.


Scout
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  • Strava Alumni
  • 1398 replies
  • August 10, 2023

Hey @SunilSuresh

Thanks for the follow up. I'm not finding your support ticket. Can you let me know your support ticket number or submit a support ticket and in the subject, put Attention: Scout? This will help me to find out what happened.