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Signed up for Strava subscription on the wrong account. How do I transfer it to my other account?

  • January 27, 2024
  • 1 reply
  • 142 views

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I did the discounted membership price on my correct account. When the discount page popped up for the subscription it made me continue from a different browser. I logged in through the 'sign in through email option' and ended up signing up for the subscription on a brand new account because I used a different email. I want to transfer my subscription from one account to the other. How do I do this?

Best answer by Scout

Hey @TF24_2,
Thanks for your post. We cannot assist with login or subscription questions on the Community Hub so we're going to send this over to our support team. They will get back to you as quickly as possible!

1 reply

Scout
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  • Strava Alumni
  • Answer
  • January 28, 2024

Hey @TF24_2,
Thanks for your post. We cannot assist with login or subscription questions on the Community Hub so we're going to send this over to our support team. They will get back to you as quickly as possible!