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Answered

Signup issue

  • May 8, 2023
  • 1 reply
  • 38 views

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One of my reference is unable to signup, has tried multiple times from different web browsers

Best answer by Jane

Hello @Vijender 

Thanks for posting about this!  Was this individual eventually able to sign up for Strava?  You mentioned that they have tried multiple web browsers.  Please have them ensure they are using one of our supported browsers.

If the problem has persisted, please ask them to please submit a support ticket and our Support Team will be happy to help out.

 

1 reply

Jane
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  • Strava Alumni
  • 3522 replies
  • Answer
  • May 9, 2023

Hello @Vijender 

Thanks for posting about this!  Was this individual eventually able to sign up for Strava?  You mentioned that they have tried multiple web browsers.  Please have them ensure they are using one of our supported browsers.

If the problem has persisted, please ask them to please submit a support ticket and our Support Team will be happy to help out.