Hi, the last few walks I’ve done on the Strava app don’t appear to be recording my step count. I’ve checked all permissions from apple health and vice versa and they are all on, tried to crop the route slightly just to see it would reset but nothing. Any ideas?
Answered
Steps not recording
+1Best answer by Bryant
Hey @liamticehurst,
Can you confirm if you've performed the following step below? If so, could you try toggling the setting On & Off then give it one more try?
From your phone settings
+26- Community Manager
- Answer
Hey @liamticehurst,
Can you confirm if you've performed the following step below? If so, could you try toggling the setting On & Off then give it one more try?
From your phone settings
Login to the community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.