Beacon stopped working with my Samsung Ultra watch about six months ago, and my buddy has the same issue with his Apple Ultra watch. Both beacons stopped working pretty much at the same time. Beacon only works if the phone is currently connected to the watch, and stops sending as soon as you’re out of range of the phone. Both watches are LTE. I opened a ticket as well, 3265802. Strava has ignored me completely. The only response I’ve gotten was asking if I still needed assistance! I’ve tried uninstalling the app on both phone and watch and then re-installing. I’ve tried deleting contacts and re-adding them. I’ve turned beacon on and off. Nothing helps. I am a paid subscriber, as I realize Beacon requires this. What especially irritates me is Strava support just ignoring me for almost a month now.
+27Ciao Nakk, as far as I know on the Community Hub tickets are not handled. Anyway I've found this:
https://communityhub.strava.com/strava-features-chat-5/strava-beacon-not-working-8785?tid=8785&fid=5
+23Just a thought, are you saying that the beacon is sent via the phone and that you then expect it to continue from the watch? I don’t see how that would work as the devices are separate
Have you tried getting the beacon to initiate from the Watch (which probably requires the phone to be away from the Watch when you start the activity).
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