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Answered

Strava club post dissappears

  • March 5, 2025
  • 3 replies
  • 86 views

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Hi, I’m admin of Strava Club.
I wanna add a new post. The post is published as usual and the club members receives a notification. When I check my club dashboard later, the post is not visible and I see only older posts. 
It has happened first time this morning.

Do you have any idea for the solution?

Best answer by Jane

Hi ​@Susny and ​@Milla 

Sorry to hear about this but thank you for letting us know. I have escalated this issue to our Support Team for investigation. Expect to have a Strava Support Specialist reach out to you via email.

In the meantime, if I get any more information on this issue, I will post an update here. Thank you for our patience.

3 replies

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  • Hub Starter
  • March 6, 2025

I’m not an admin in my Strava Club but organizing weekly club runs and have been sharing run routes to my club’s feed once a week. I noticed the same last Monday (March 3rd), posts now disappear. I can post it without errors but it’s nowhere to be seen.

I asked my club admin to post it instead and same happened. As the admin posted it as a club itself, we at least got a notification from where people can go and check the post. But you still cannot see it anywhere else.

I hope this will be fixed sooner rather than later.


Jane
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  • Strava Alumni
  • Answer
  • March 6, 2025

Hi ​@Susny and ​@Milla 

Sorry to hear about this but thank you for letting us know. I have escalated this issue to our Support Team for investigation. Expect to have a Strava Support Specialist reach out to you via email.

In the meantime, if I get any more information on this issue, I will post an update here. Thank you for our patience.


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  • Hub Starter
  • March 10, 2025

Thank you ​@Jane! I was able to post my weekly route today and it is visible to everyone now.