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Answered

Strava (My Routes) not loading in Chrome

  • May 13, 2024
  • 3 replies
  • 172 views

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Since today none of my routes will load in Chrome. I've cleared the cache and logged out, but still no change.

 

Thoughts?

James

Best answer by Scout

👋 Hi all, 
Thanks for your posts and sorry for the delay. It looks as if this post was overlooked. 
It sounds like this issue is related to a bug we were experiencing that was resolved. If you are still having this issue, please submit a support ticket  and our support team will further assist you.

3 replies

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  • Hub Starter
  • May 14, 2024

I'm having the same problem. Strava are not responding to my request for support. I can see me NOT renewing subscriptions this year!


Forum|alt.badge.img+1
  • Hub Starter
  • May 20, 2024

Hey there,

since some weeks I have the problem that I am not able to edit my routes inside the browser (chrome, also tested firefox).

After going onto "my Routes" and selecting one I want to edit the route. But unfortuntaly a "sorry-screen" appears for a second and the error "Application error: a client-side exception has occured (see the browser console for more information)." shows up afterwards.

 

I tried the same procedure on windows10 (chrome) and ubuntu 22.04 LTS (chrome and firefox) and receive the same error.

 

Thanks for your support!


Scout
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  • Strava Alumni
  • Answer
  • June 28, 2024

👋 Hi all, 
Thanks for your posts and sorry for the delay. It looks as if this post was overlooked. 
It sounds like this issue is related to a bug we were experiencing that was resolved. If you are still having this issue, please submit a support ticket  and our support team will further assist you.