All my Strava support request gets marked as solved right away. But I haven’t gotten any help. Why?
Answered
Support
+1Best answer by anchskier
If you have an open support request (doesn't matter if it is a totally different issue), then any subsequent request are automatically marked as "solved". You can only have one support request open at a time. It sucks, but you have to wait until that first one is completed before you can submit another one.
+28If you have an open support request (doesn't matter if it is a totally different issue), then any subsequent request are automatically marked as "solved". You can only have one support request open at a time. It sucks, but you have to wait until that first one is completed before you can submit another one.
Hi,
I would like to cancel my subscription strava, because my balance was taken for strava subscription for a year, and I would like to have a refund.. please assist me on this..
thanks,
+29Hi,
I would like to cancel my subscription strava, because my balance was taken for strava subscription for a year, and I would like to have a refund.. please assist me on this..
thanks,
You need to submit a Support ticket, this is a discussion forum and we can't help you with your refund. Here's how to proceed:
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