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synching

  • January 25, 2025
  • 3 replies
  • 41 views

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My iphone fitness app has stopped syncing with strava. No idea why. Any help appreciated 

thanks

sue

Best answer by Jane

Hi ​@Susique18 

Sorry to hear of the issue. Please review the information here

If you continue to have issues after confirming you are following the instructions explained at that link, please submit a support ticket and a Support Analyst will get in touch to troubleshoot with you.

 

This topic has been closed for replies.

3 replies

Jan_Mantau
Superuser
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  • Superuser
  • January 25, 2025

What is the name of your fitness app?


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  • Author
  • Hub Rookie
  • January 26, 2025

It’s the fitness app that comes with the iPhone. Called ‘fitness’.   It used to work but stopped after an update on the phone 


Jane
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  • Strava Alumni
  • Answer
  • February 7, 2025

Hi ​@Susique18 

Sorry to hear of the issue. Please review the information here

If you continue to have issues after confirming you are following the instructions explained at that link, please submit a support ticket and a Support Analyst will get in touch to troubleshoot with you.