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Training interrupted by phone restart

  • November 14, 2023
  • 1 reply
  • 19 views

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My phone turned off while I was record activity. After turning on the phone (I do not have a SIM card in it), incorrect date was displayed (31st February 2022). When I turned it back on, Strava showed the time with "-". After recording activity and correcting the date and time on my phone, the workout was saved, but I can't find it anywhere. Is it possible that due to an incorrect date, the training was not included at all? Where can I find it?

 

Best answer by Jane

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.

1 reply

Jane
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  • Strava Alumni
  • 3522 replies
  • Answer
  • November 15, 2023

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.