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Unable to create run route on Android App or web browser

  • March 28, 2026
  • 4 replies
  • 47 views
A
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Cannot create a running route on app or on browser. All other sports appear to work, ride / walk etc. Bit annoying as I need to create something for a run tomorrow and this is part of the paid service...

Best answer by JakeH

I’vejust submitted a ticket to Support on this issue with ticket ID  #3887234

We’ll see what the say...

    This topic has been closed for replies.

    4 replies

    J
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    • jamesbroad30
    • Hub Starter
    • March 28, 2026

    Brower route planner not been working properly since last night. Had to use Garmin.

      J
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      • JakeH
      • Hub Starter
      • March 28, 2026

      I wonder why there is no mentioning of this issue on https://status.strava.com/history

      J
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      • JakeH
      • Hub Starter
      • Answer
      • March 28, 2026

      I’vejust submitted a ticket to Support on this issue with ticket ID  #3887234

      We’ll see what the say...

        E
        Community Manager
        • Emily_ACommunity Manager
        • March 30, 2026

        Hi ​all,

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