Skip to main content
Answered

Unable to create run route on Android App or web browser

  • March 28, 2026
  • 4 replies
  • 47 views

Forum|alt.badge.img

Cannot create a running route on app or on browser. All other sports appear to work, ride / walk etc. Bit annoying as I need to create something for a run tomorrow and this is part of the paid service...

Best answer by JakeH

I’vejust submitted a ticket to Support on this issue with ticket ID  #3887234

We’ll see what the say...

This topic has been closed for replies.

4 replies

Forum|alt.badge.img+1
  • Hub Starter
  • March 28, 2026

Brower route planner not been working properly since last night. Had to use Garmin.


Forum|alt.badge.img+1
  • Hub Starter
  • March 28, 2026

I wonder why there is no mentioning of this issue on https://status.strava.com/history


Forum|alt.badge.img+1
  • Hub Starter
  • Answer
  • March 28, 2026

I’vejust submitted a ticket to Support on this issue with ticket ID  #3887234

We’ll see what the say...


  • March 30, 2026

Hi ​all,

Thanks for your message! The Hub has transitioned into a developer-focused space for conversations related to our API and resources for our developer community. 

If you’re looking for technical support, check out this resource:

Looking for technical support or to request a feature? Here’s how.