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Answered

Used device

  • May 6, 2024
  • 1 reply
  • 7 views

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Hi,

I just got my boyfriends old device, and i forgot to wipe the content before connecting to Strava. All of his trips are now oploaded to my user as well, can i fix this somehow? 🙊

Best answer by Scout

Hey @CamillaHald
Thanks for your post. I have sent this over to our support team so they can further assist you.  The Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require account access. Our team will get back to you as quickly as possible. Thanks for your patience.

1 reply

Scout
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  • Strava Alumni
  • Answer
  • May 6, 2024

Hey @CamillaHald
Thanks for your post. I have sent this over to our support team so they can further assist you.  The Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require account access. Our team will get back to you as quickly as possible. Thanks for your patience.