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Answered

What happened to stats of people I'm following?

  • May 6, 2024
  • 1 reply
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I was off STRAVA for about 6 months. I'm a paid subscriber. When I went back on to upload a cycling ride I was met with a blank screen with some headers. After searching through the headers I found my activities. But, I can't find the rides of any of the people I'm following. I went to the profiles of these people and it says I'm following them. What is going on? FWIW a couple sent me kudos for my recent rides so I know they see me. STRAVA customer service is worse than useless. They don't return emails.

Best answer by Bryant

Hey @bruce19,
I apologize you've experienced this issue. 

To do a little further digging, I've escalated this post to our Support team. If you have a similar question please submit a support ticket and we will investigate further.

1 reply

Bryant
Community Manager
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  • Community Manager
  • Answer
  • May 17, 2024

Hey @bruce19,
I apologize you've experienced this issue. 

To do a little further digging, I've escalated this post to our Support team. If you have a similar question please submit a support ticket and we will investigate further.