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Question

[KNOWN ISSUE] Missing Compass on Mobile Maps


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Since the new map, I can't find the compass to set the north up. Where is it now? 

12 replies

Bryant
Community Manager
Forum|alt.badge.img+26
  • Community Manager
  • 720 replies
  • March 12, 2025

Hey ​@Tom3364,

The compass will be at the top left corner of the map under the search bar.

 


Forum|alt.badge.img+1
  • Author
  • Hub Rookie
  • 3 replies
  • March 12, 2025

Thanks for the reply but I don't have the same display. My version is 401.10

And still don't have the compass. I uninstall the app and reinstall, same... That's very boring. 


Jana_S
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  • Hub Expert
  • 413 replies
  • March 12, 2025

Hi ​@Bryant, it's actually not there in the mobile app (at least not in iOS). This is what it looks like.
 

 


Jana_S
Forum|alt.badge.img+28
  • Hub Expert
  • 413 replies
  • March 12, 2025

...and this is what it looks like on the Maps tab - the “compass” isn't there either 

 

 


Bryant
Community Manager
Forum|alt.badge.img+26
  • Community Manager
  • 720 replies
  • March 12, 2025

Hey ​@Jana_S  & ​@Tom3364,
Thank you both for clarifying.


The image I sent in my response was from the website.

For the iOS, if you select Maps and wait 4-5 seconds, turn the map left/right and the compass should appear to the left side of the map.
The same should be for android but I’ll ask around on my team to verify.


Jana_S
Forum|alt.badge.img+28
  • Hub Expert
  • 413 replies
  • March 12, 2025
Bryant wrote:

.

For the iOS, if you select Maps and wait 4-5 seconds the compass should appear to the left side of the map.
 

It's not appearing I’m afraid - neither on an activity map nor on the Maps tab. Probably a bug?


Forum|alt.badge.img+1
  • Author
  • Hub Rookie
  • 3 replies
  • March 12, 2025

Me neither on android. 


Forum|alt.badge.img+1
  • Author
  • Hub Rookie
  • 3 replies
  • March 16, 2025

Any update? The lack of compass is quite bothering.

I can't believe we're only 2 affected by this problem. 


Forum|alt.badge.img
  • Hub Starter
  • 2 replies
  • March 16, 2025

I’m on apple and have the same problem. It used to work fine but strava have tinkered with it and made it worse, which is annoying. Please fix this! 


Forum|alt.badge.img
  • Hub Starter
  • 1 reply
  • March 16, 2025

Yeah, im experiencing the same problem on Android. Somehow its way more annoying than one could expect


Forum|alt.badge.img
  • Hub Starter
  • 4 replies
  • March 16, 2025

This is really annoying. If you accidentally rotate the map whilst zooming (very easy to do) there is no way to return to the correct orientation.

Who on earth thought this was a good idea?


Jane
Community Manager
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  • Community Manager
  • 3482 replies
  • March 17, 2025

Hi - thanks to all that have posted here and sorry for any confusion.

Our Team is aware of the issue with the missing compass and are looking into this. We don’t have an estimated date for a fix, but we’ll update this thread when we know more.

Sorry about this and thanks very much for your patience.


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